1. How Do I Contact You?
We are easy to reach. You can contact us by Email or by Phone at 1-800-288-5844. You can contact us anytime through the contact form located on our contact page. Our office hours are 7 Days a Week/ 24 Hours a Day. We generally respond to all inquires within 24 hours.
2. What Payment Methods are Accepted?
We accept all major credit cards, including Visa, MasterCard, American Express, Discover, Diners Club, and JCB. We also accept PayPal. All amounts are in US Dollars.
3. How Do I Track My Order?
After placing your order an email is sent to you containing a copy of your order and order number. When your order ships, you will also receive an email from CarAutoCovers.com with your tracking numbers. You can check your delivery schedule on our website under "Order Status" and enter your order number, name or email address to track your order or just follow the link on the email we will send you with the tracking number for your order.
4. What Is The Shipping Cost?
Shipping Within the United States is Free. In order to insure a fast and safe delivery we use FedEx, UPS or USPS shipping services. All Orders are ship witthin 24 hours, after which its delivery can be tracked through the FedEx, UPS or USPS websites. Shipping to Hawaii, Alaska, Virgin Islands and Puerto Rico will be made only by USPS and It is Free.
Canadian orders are shipped by CanadaPost. Package will take approximately 3-6 days to be delivered. Shipping to Canada is Free. Sales taxes and duties are including in the price. No additional taxes, duties, or fees will be collected by CanadaPost upon delivery of this order.
5. Can I Ship To A Different Location?
No problem! On our checkout page, you simply select the "Ship to a different address" button and enter where you want us to deliver your order.
6. Is it safe to order on CarAutoCovers.com?
Absolutely. Your security and privacy are our priority, and we have taken every measure to ensure that all your transactions on our website are safe and secure. We realize the importance of privacy and believe it's a matter of trust.
7. What are Ultrasonic Welding?
Ultrasonic welding is an industrial technique whereby high-frequency ultrasonic acoustic vibrations are locally applied to workpieces being held together under pressure to create a solid-state weld. It is commonly used for plastics, and especially for joining dissimilar materials. In ultrasonic welding, there are no connective bolts, nails, soldering materials, or adhesives necessary to bind the materials together. Beware of other companies selling car cover with only double stitching cause it wont be waterproof. A car cover cant be waterproof if the welding are not Ultrasonic.
8. Do you ship internationally?
Unfortunately, we do not ship to international country other than USA and Canada.
Toll Free Number: 1-800-288-5844